Choose a Website Chatbot plan for self-serve chat on your site, or an AI Front Desk plan for phone answering, appointment booking, and website chat combined.
All plans include the same AI engine, knowledge base, and WordPress plugin. The difference is whether you need voice answering, appointment booking, and how many chats and documents you need per month. See the full feature comparison →
All AI Front Desk plans include a guided setup call — scheduled right after you purchase.
Once you sign up, we reach out within a few hours to schedule your onboarding call. Together we configure your phone routing, call scripts, FAQs, appointment workflows, and escalation rules. You'll run test calls with us before going live. Most businesses are answering calls within 24–48 hours of purchasing.
No switching apps. Every call, every chat, every lead in one place.
Shared knowledge base
Your docs, FAQs, and site content power both the phone agent and chatbot.
One appointment system
Bookings from calls and chats go to the same calendar — no double-booking.
Unified customer records
A caller who later visits your website is recognised — full conversation history.
One dashboard
Every call, chat, lead, and appointment in a single view — no app switching.
Frequently asked questions
Website Chatbot plans are self-serve — install the plugin, paste your API key, and you're live in 60 seconds. AI Front Desk plans add AI phone answering on top of the chatbot, and require a guided setup call so we can configure your call routing, scripts, and escalation rules before you go live.
Yes. All six plans — including AI Front Desk plans — include the website chatbot, WordPress plugin, and JS widget. The difference is whether voice answering and appointment booking are included, and how many chats, documents, and pages are in your quota.
Annual billing is charged as a single upfront payment. You get the same features as monthly, but at a lower effective monthly rate (roughly 17–25% less depending on the plan). You can see the exact annual total on each plan card when you switch the billing toggle to Annual.
After signing up, we schedule a 30–45 min call to configure your phone routing, business scripts, FAQs, appointment workflows, and escalation rules together. We run test calls with you before your AI receptionist goes live. Most businesses are up and running within 24–48 hours of signing up.
Yes — upgrade or switch anytime. Your knowledge base, documents, and chat history carry over automatically. If you move from a Chatbot plan to a Front Desk plan, we'll schedule a setup call to add the voice and booking configuration.
Yes — every plan includes a 7-day free trial. Sign up, start using XtendBot right away, and you won't be charged until day 8. For AI Front Desk plans, we schedule your setup call immediately after purchase so your trial time is put to good use.
No. XtendBot uses modern AI voice that's natural, clear, and conversational. Customers regularly don't realise they're talking to an AI until the end of the call — or not at all. You can also customise the voice name and personality to match your brand.
During setup (about 10 minutes), you tell us your service area, what jobs you take, rough pricing, and anything you want customers to know. The AI learns this and uses it in every call and chat. You can update it anytime from your dashboard — changes go live immediately.
For anything outside its knowledge, it captures the caller's info and sends you an immediate summary by text or email. You call back when you can. Nothing falls through the cracks — you always know exactly what was asked and who called.
Voicemail loses 80% of callers — they hang up before leaving a message. XtendBot has a real conversation, collects job details, and books the appointment on the spot. You get a structured lead summary instead of a garbled message. The difference is jobs booked versus jobs lost.
Yes. No contracts, no cancellation fees. Cancel any plan from your dashboard at any time.